Review Management
Reviews are the local ranking factor you can actually control this month
Review count, rating, recency and response rate all feed local ranking and all feed the decision a customer makes in the six seconds they spend on your listing. We run the whole loop.
$397 /month
Flat monthly fee. No percentage of ad spend, no setup fee on annual, no contract.
- Month to month
- Reported in the Insights Portal
- Audit findings are yours either way
What you get
Exactly what is delivered
Written out so there is nothing to interpret later. If something is not on this list and you need it, say so on the call and we will price it.
How it runs
The order matters more than the effort
Most of the waste in local marketing comes from doing these steps out of order. Content on a broken foundation does not rank. Budget on broken tracking makes an account worse.
- 01
Set the trigger
Requests fire off a real event: a completed job, a closed ticket, a table turned, an order delivered.
- 02
Ask well
Short message, direct link, one step. Most review programs fail on friction, not on willingness.
- 03
Respond fast
Every review answered. Positive gets a specific detail back. Negative gets acknowledgment and a direct contact.
- 04
Read the pattern
Monthly theme report. Reviews are the cheapest customer research you will ever get.
The tools behind it
What runs underneath review management
Service area
Review Management delivered across Tampa, St. Petersburg, Clearwater, Brandon, Wesley Chapel, Lutz, Land O' Lakes, Temple Terrace and the rest of the Tampa Bay area, and remotely for businesses elsewhere in Florida.
Straight answers
Review Management, answered
Can you remove a bad review?
Only if it violates Google's policy, and then only by reporting it. Anyone offering to delete legitimate negative reviews is selling something that does not work. The reliable play is burying it under recent positive reviews and answering it well.
Is it against the rules to ask for reviews?
Asking is fine and encouraged. Offering an incentive, filtering out unhappy customers before they can review, or reviewing yourself are all violations that can cost you the listing.
How many reviews do I need?
The number that matters is your count and recency relative to the businesses ranking above you in your city, which we track. A steady flow beats a big burst.
Next step
Find out what your listing is costing you
Run the free Visibility Grader, or book twenty minutes and we will go through your Google Business Profile, your reviews and your competitors on the call.