Lead reports do not distinguish a cleaning from a case
Cost per lead is meaningless when one lead is worth $150 and another is worth $4,500. Call transcripts fix this.
Dental practices and med spas
New patient acquisition measured by procedure, not by form fill
A cleaning and an implant case are not the same lead, and an agency reporting on form fills cannot tell you which one it produced. We track new patient calls by procedure intent and report on the ones worth having.
By procedureCall intent tagging. Implant, aligner, cosmetic and general calls counted separately
Front deskBooking rate scoring. Every new patient call transcribed and graded
Above MapsLSA placement. Local Services Ads coverage confirmed for dental
What actually goes wrong
The four problems we find in almost every account
Written from real audits rather than from a category description. If none of these apply to you, you probably do not need us.
Front desk conversion is unmeasured
New patient calls are won or lost at the front desk. Without transcripts and scoring, nobody knows the booking rate.
Reviews decide the choice and are left to chance
Patients pick on rating, count and recency. Most practices ask inconsistently or not at all.
Insurance questions kill calls
The single most common reason a new patient call ends without booking. It is a scripting problem, and it is fixable.
The stack
What we switch on for dental and med spa
Revenue recovery
Call Intelligence
Every inbound call scored for booking rate, missed opportunities and the campaign that produced it.
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ReportingInsights Portal
One login for rankings, calls, reviews, ads and site health, with a written summary every Monday.
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Paid acquisitionLSA Command
Local Services Ads run properly: disputes filed, budgets paced, response times fixed, badge kept green.
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Market intelligenceCompetitor Benchmarking
Weekly tracking of what the three businesses beating you are actually doing.
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Free toolVisibility Grader
A free audit of your Google Business Profile across more than twenty ranking factors.
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Run for you
The services that come with it
Software finds the problem. Someone still has to fix the listing, write the page and answer the review.
- Local SEORank in the map pack for the searches that produce revenue in your service area.
- Google Ads and Local Services AdsSearch, Performance Max and LSA run against booked revenue instead of raw lead count.
- Review ManagementMore reviews, faster responses, and the pattern in the feedback surfaced before it costs you.
- Website ConciergeA site assistant that answers questions, qualifies the visitor and books the appointment.
- Website Design and BuildFast, structured, conversion-focused sites on WordPress or Next.js, with schema built in from day one.
Where we work
Dental practices and med spas across Tampa, St. Petersburg, Clearwater, Brandon, Wesley Chapel, Lutz, Land O' Lakes, Temple Terrace, Riverview, Palm Harbor, Sarasota, Bradenton, Largo, Oldsmar, New Port Richey and the wider Tampa Bay area.
Straight answers
Dental and med spa, answered
Is call recording a HIPAA problem?
Recording new patient inquiry calls is common practice and is handled with disclosure, restricted access and a business associate agreement where one is required. We will not set up anything your compliance position cannot support, and we would rather have that conversation before signing than after.
Can you target specific procedures?
Yes. Campaigns, landing pages and tracking are built by procedure, so implants, clear aligners, cosmetic and general each get their own page, their own ads and their own reporting.
Do Local Services Ads work for dentists?
Yes, LSA coverage includes dentists, and it puts you above the map pack. The ranking levers are the same: reviews, responsiveness and profile completeness.
We have a corporate marketing team. Can you work alongside them?
Yes. In most DSO situations the gap is local: the profile, the local pages, the reviews and the phone. That is the layer we run.
Next step
Find out what your listing is costing you
Run the free Visibility Grader, or book twenty minutes and we will go through your Google Business Profile, your reviews and your competitors on the call.